Privacy Policy

Zyri is an AI CRM and business automation platform. [Company legal name] operates Zyri and is the controller responsible for your personal data. This policy explains what data we collect, why, and the rights you have. We process personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and the principles of the EU General Data Protection Regulation.

• Account data. Name, email, phone, company, password (stored as a hash), and the sign-in details you give us when you create an account.
• Customer data you store in Zyri. Contacts, messages, notes, deals, tasks and any other records you enter while using the platform. You control this data. We process it on your behalf to provide the service.
• Website data. Pages you view, actions you take, device and browser details, and cookies or similar tools that help us run and improve the site.

• To run and maintain your account and the Zyri platform.
• To send messages, follow-ups and campaigns on your behalf.
• To bill you, manage subscriptions and handle support.
• To improve the product, keep it secure and stop abuse.
• To send you service updates, where you have agreed to receive them.

• Your consent, where we ask for it, for example for marketing emails.
• Performance of the contract between you and us, to provide the service you signed up for.
• Our legitimate interests in running a secure, reliable business platform.
• Compliance with legal duties under UAE and other law.

When you send or receive messages through Zyri, the content and details of those messages are processed to deliver them for you. You are responsible for getting the right consent from your contacts before you message them. We do not read your private messages for our own purposes.

We use service providers for hosting, messaging, payments and analytics. They process data only to help us run Zyri, under written agreements that require them to protect it. We do not sell your personal data to anyone.

Your data may be processed or stored outside the UAE. Where that happens, we use safeguards such as standard contractual clauses to keep the same level of protection required by UAE law.

We keep personal data for as long as your account is active, and afterwards only as long as we need it to meet legal duties, handle disputes, or protect our business records. After that, we delete or anonymise it.

We use encryption in transit and at rest, access controls, and regular backups. You can read more on our Security page. No system is fully safe, but we work to keep the risk low.

• Access. You can ask what data we hold about you.
• Correction. You can ask us to fix data that is wrong.
• Deletion. You can ask us to delete your data, where the law allows.
• Objection. You can object to certain uses of your data.
• Data portability. You can export your data from Zyri at any time.

To use any of these rights, contact us below. We reply within the time the law requires.

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Zyri is not for anyone under 18. We do not knowingly collect data from children.

We may update this policy from time to time. When we do, we change the date at the top and tell you about important changes.

For any question about your personal data or this policy, email us at hello@zyri.ai or call +971 54 751 3004.