Zyri is an AI-powered CRM and all-in-one business platform that captures leads from WhatsApp, Instagram, calls, chat and email into one inbox, replies in seconds with AI, and automates follow-ups, appointments, payments and reporting.

An AI CRM uses AI to capture leads, reply instantly, qualify prospects and automate follow-up across channels. Zyri unifies every conversation in one place and handles routine work automatically.

Can Zyri reply to WhatsApp and Instagram leads automatically?

Yes. Zyri's AI replies to WhatsApp, Instagram, website chat and more in seconds, in over 90 languages, day and night, and hands off to a human when needed.

How much does Zyri cost?

Zyri offers simple plans where every feature is included and you pay only for the number of users, starting with a 14-day free trial.

Zyri is built for growing service businesses and agencies, including clinics, spas, real estate, travel, cleaning, training centres, consultants and small businesses.

Does it work across channels?

Yes. Requests from WhatsApp, email, chat and more all become tickets in one inbox.

Can I assign tickets to my team?

Yes. Assign and prioritise tickets, and see who owns each one.

Can I track resolution times?

Yes. Track status and resolution so you know how fast your team responds.

Calm support agent with headset helping customers from one shared inbox in a bright office

Home / Product / Customer Support

CUSTOMER SUPPORT

Never let a customer request slip.

Every question, complaint and request becomes a ticket in one shared inbox, assigned, tracked and resolved, so your customers feel looked after and nothing falls through the cracks.

Book a demo Start free trial

THE LEAK

Support requests are everywhere, and getting lost.

A customer asks for help on WhatsApp, another emails, another calls. With no system, requests pile up, get forgotten, and customers are left waiting. One bad experience, and they do not come back.

Requests scattered across channels

No idea what is open or resolved

Things forgotten, customers waiting

No accountability on who is handling what

Overwhelmed support agent juggling scattered messages across multiple screens

THE FIX

Every request, a tracked ticket.

The moment a customer reaches out, it becomes a ticket in one shared inbox. Assign it, prioritise it, and track it to resolved, with the full history right there. Your team always knows what is open and who owns it, so nothing slips and customers get answers fast. That is support that builds loyalty.

Every request a ticket

Assigned and prioritised

Tracked to resolved

Part of the all-in-one Sales CRM by Zyri.

Support Inbox

4 tickets

New2

Sarah A.2m

Order not received

James W.5m

Billing question

Assigned1

Layla H.12m

Need a refund

Resolved1

Omar F.1h

All channels live

TRACKED

FEATURES

Support your whole team can stay on top of.

Shared support inbox

Every request from every channel lands in one shared inbox your whole team can see.

Turn requests into tickets

The moment a customer reaches out, it becomes a tracked ticket, not a lost message.

Assign and prioritise

Route each ticket to the right person and set priorities so nothing sits unclaimed.

Status and resolution tracking

See what is open, assigned or resolved at a glance, and track it to closed.

AI reply suggestions

Draft replies in your voice and save canned responses for common questions.

Full customer history

Every ticket shows the customer's full history, so you always have context.

Multi-channel support

WhatsApp, email, chat and more all become tickets in one place.

Team performance view

See response times and resolution rates across your whole team.

Alerts for overdue tickets

Get notified when a ticket is overdue so nothing slips through the cracks.

SET IT UP YOURSELF

No code. Start supporting in minutes.

You do not need a developer to run great support. Connect your channels, set your routing and priorities yourself, and every request becomes a tracked ticket. If your team can use WhatsApp, they can run Zyri.

No coding, ever

Set up in minutes

No developers

Assign and route yourself

Connect your channels

Relaxed business owner setting up support routing on a laptop

BENEFITS

Support your whole team can stay on top of.

Owner

Know every customer is being looked after.

Any open complaints?

Support team

Handle every request from one calm screen.

What did this customer ask before?

Manager

See response times and who is on top of things.

Are we resolving fast enough?

ZYRI ON THE GO

Everything you need to grow your business. Even on the go.

Run your whole business from your pocket, top to bottom, with real people ready to help whenever you need them.

Mobile app

Run your business from anywhere.

Award-winning support

Real help from real people, whenever you need it.

Automation

Set it up once, and let it run.

Book a Demo

Happy business owner running her business from a coffee shop using the Zyri mobile app

Nothing slips anymore. Every request is a ticket, and every ticket gets closed.

Omar Faruk

Support Lead, TechFlow

FAQ

Customer support, answered simply.

Everything you need to know about Zyri support and ticketing.

Customer support software helps you receive, track and resolve customer requests in one place. Zyri turns every request into a ticket in a shared inbox, so your team can assign, prioritise and resolve them without anything slipping.