Zyri is an AI-powered CRM and all-in-one business platform that captures leads from WhatsApp, Instagram, calls, chat and email into one inbox, replies in seconds with AI, and automates follow-ups, appointments, payments and reporting.

An AI CRM uses AI to capture leads, reply instantly, qualify prospects and automate follow-up across channels. Zyri unifies every conversation in one place and handles routine work automatically.

Can Zyri reply to WhatsApp and Instagram leads automatically?

Yes. Zyri's AI replies to WhatsApp, Instagram, website chat and more in seconds, in over 90 languages, day and night, and hands off to a human when needed.

How much does Zyri cost?

Zyri offers simple plans where every feature is included and you pay only for the number of users, starting with a 14-day free trial.

Zyri is built for growing service businesses and agencies, including clinics, spas, real estate, travel, cleaning, training centres, consultants and small businesses.

Does it replace my support team?

No. Zyri handles the repetitive questions so your team can focus on the conversations that truly need a human, with full context.

Does it work after hours?

Yes. Zyri answers day and night, so customers are never left waiting, even when your team is offline.

Does Zyri ask for Google reviews and reply to them?

Yes. After a service, Zyri automatically asks the customer for a Google review, then reads each review and replies in a natural, human way based on what the customer wrote, rather than posting a fixed template.

Can Zyri assign leads to my team automatically?

Yes. Zyri assigns every new lead to the right team member automatically, using round robin or your own rules, so no lead sits unclaimed and each one is answered fast.

Does Zyri handle calendar bookings and meeting reminders?

Yes. Customers can book a slot, appointment or meeting straight into your calendar, and Zyri sends automatic confirmations and reminders, plus a follow-up if the meeting is missed, so no-shows drop.

Happy customer getting an instant helpful reply on their phone

Home / Solutions / Customer Support Automation

CUSTOMER SUPPORT AUTOMATION

Instant answers, day and night.

Zyri answers your customers' common questions in seconds across WhatsApp, chat and email, resolves the routine automatically, and hands the tricky ones to your team with the full conversation, so support never sleeps and never drops the ball.

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THE LEAK

Customers expect answers now, and waiting costs you.

The same questions come in all day, your hours, your prices, where is my order, and every one waits for a human who is busy or offline. Slow replies frustrate customers, pile pressure on your team, and after hours the questions simply go unanswered. Support that cannot keep up quietly costs you sales and loyalty.

Same questions, asked over and over

Customers wait, and get frustrated

Nothing answered after hours

Your team buried in repetitive replies

Small support team overwhelmed by a flood of repetitive messages

THE FIX

The routine answered instantly. The rest, handed over smartly.

Zyri answers your most common questions in seconds, any time, across every channel. It resolves the routine automatically, and when something needs a human, it hands the conversation to your team with the full history, so no one repeats themselves. Your customers get instant help, and your team only handles what truly needs them. That is support automation that feels human.

Instant answers, 24/7

Routine resolved automatically

Smooth handover with full context

Part of the all-in-one Sales CRM by Zyri.

Support Inbox

AI handling 78%

Live

Customer · WhatsApp

Hi, what are your opening hours on Saturday?

Zyri AI · 2s

We are open 9am to 6pm on Saturdays. Want me to book you a slot?

Customer · 1m

Yes, 2pm please!

Appointment booked for Saturday 2pm

Resolved by AI: 78%

24/7 ON

FEATURES

Support that never sleeps.

AI answers, 24/7

Instant answers to common questions, day and night, across every channel.

Instant auto replies

Zyri replies in seconds so no customer waits.

One unified inbox for all channels

WhatsApp, chat and email in one shared inbox.

Smart handover to your team

Complex cases go to a human with the full conversation attached.

WhatsApp, chat and email support

Support on the channels your customers actually use.

Tag and segment customers

Group by topic and priority so follow-ups fit.

Auto-assign conversations

Round robin or by topic, so nothing sits unclaimed.

Automate any support stage

Trigger a message, task or reminder at any stage, hands-free.

Booking and reminders built in

Let customers book a call straight into your calendar with reminders.

HOW IT WORKS FOR YOU

How Zyri runs your support.

From first question to a happy, well-served customer, hands-free.

STEP 1

Capture the question

A customer messages on WhatsApp, chat or email, and it lands in one inbox.

STEP 2

Answer instantly

Zyri replies in seconds with the right answer to common questions, day and night.

STEP 3

Resolve or route

Zyri resolves the routine, and routes anything complex to the right agent automatically.

STEP 4

Hand over with context

The agent gets the full conversation, so the customer never repeats themselves.

STEP 5

Follow up

Zyri checks the issue is resolved and follows up if needed.

STEP 6

Learn and improve

Common questions become instant answers, so support keeps getting faster.

REVIEWS

Auto review request

Hi Sarah, we hope your issue was fully resolved. Could you share a quick Google review about your experience?

Zyri replies

Thank you, Sarah. We are glad we could help. Please reach out anytime you need us again.

When the review lands, Zyri reads it and replies in a natural, human way based on what the customer actually said, not a canned template.

You do not build any of this from scratch. Start from a ready flow for your industry and change what you like.

SET IT UP YOURSELF

No code. Answering in minutes.

You do not need a developer to automate support. Connect your channels, set your common answers yourself, and Zyri starts replying instantly. If you can use WhatsApp, you can run Zyri.

No coding, ever

Connect channels in minutes

No developers needed

Set your answers yourself

Works across every channel

Relaxed support lead setting up auto answers on a laptop

BENEFITS

Built for everyone in support.

Business Owner

Great support without a big team.

Are customers getting answered fast?

Support Agent

Only handle what really needs a human.

What actually needs me today?

Customer

Get help the moment you ask.

Can someone answer now?

ZYRI ON THE GO

Everything you need to grow your business. Even on the go.

Run your whole business from your pocket, top to bottom, with real people ready to help whenever you need them.

Mobile app

Run your business from anywhere.

Award-winning support

Real help from real people, whenever you need it.

Automation

Set it up once, and let it run.

Book a Demo

Happy business owner running her business from a coffee shop using the Zyri mobile app

“

Zyri answers most questions before we even see them, our customers feel looked after around the clock.

Lisa Park

Head of Support, Bloom Retail

FAQ

Support automation, answered simply.

Everything you need to know about Zyri for customer support automation.

Customer support automation uses AI to answer common questions instantly and route the rest to your team, across every channel. Zyri replies in seconds on WhatsApp, chat and email, resolves the routine, and hands complex cases over with full context.